No headphone jack? No problem.
Pre-order Here One to experience the freedom of truly wireless listening.×
No headphone jack? No problem.
Pre-order Here One to experience the freedom of truly wireless listening.×

Returns Policy

If you are not satisfied with the Products that you purchased through the Site, Doppler will provide a refund for the cost of the Product not including any shipping charges within thirty (30) calendar days of your purchase, provided you return the Product in new condition and with the original casing and packaging.

Returning a Product:

Follow these steps to obtain a replacement for a Product purchased from our Site in accordance with this warranty policy:

1. Click on the below survey link to initiate the return process and submit your return request. If approved, we will send you a Return Material Authorization (RMA) number and a pre-paid shipping label.

Returns Survey

2. Pack the Product in its original packaging and mail it in a sturdy box to ensure the product will be returned without damage. Be sure to include the RMA number in the packaging.

3. Once the Product is received and verified, you will receive a confirmation email with the details of your refund.

Please refer to our Warranty Policy for information about our warranty.

Warranty

Full Policy

Your Products are warranted against defects in materials and workmanship for a period of one (1) year from the date of original retail purchase (if purchased at a retailer) or one (1) year from the date of shipment (if purchased on the Site) (“Warranty Period”) when used in accordance with the applicable usage documentation. If a defect arises during the Warranty Period, Doppler will, at its option, (1) repair the affected Product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the affected Product with a functionally equivalent Product that is new or formed from new and/or previously used parts that are equivalent to new in performance and reliability or, with your consent, a Product that is at least functionally equivalent to the Product it replaces; or (3) refund the original purchase price for the affected Product . This warranty excludes normal depletion of consumable parts unless failure has occurred due to a defect in materials or workmanship, and damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship. No other person is authorized to modify this limited warranty.

Some states and countries do not allow limitations on how long such warranties, conditions, and/or implied terms may last, so the limitation described above may not apply to you. This warranty is offered in addition to rights and remedies conveyed by consumer protection laws and regulations that cannot be statutorily waived, and does not affect your applicable statutory rights.