How do I pair / unpair the buds to my phone?

Note: This help article is for Here Active Listening. Head here for more info on how to pair Here One.

Open the Here Active Listening app. You will be prompted to connect the buds to your device if they are not connected already. If they are already connected to a device in the vicinity, you can ‘forget’ the buds using the app on the connected device, and then open the app on the device you are trying to connect.