We started shipping Here One pre-orders on February 21st, and we’ve now shipped thousands of Here Buds™ wireless earbuds to our customers. We sincerely appreciate all the feedback, and we want to encourage you to keep writing in with your questions, suggestions, and stories of how you’re using Here One™ in your daily life. We learn from each of your unique perspectives, and they help us make our products better and better. So, a big thank you to all of you who have shared your stories with Here One so far. Keep ‘em coming!
Now as we approach the end of March, we want to give you a brief update:
Black Here Buds: By the end of this week (March 31st), we will have shipped the majority of black Here Buds to customers in the US and Canada, and the rest of the European orders are on track to ship next week. If you ordered a pair of black buds and for any reason haven’t received your shipping confirmation yet, please send us an email with your order number to [email protected], and we’ll figure out what’s going on and get your order out to you right away.
White Here Buds: We love the white Here Buds, but we didn’t know you would love them as much as we do, so we made more black Here Buds than white, and accordingly are running behind. We have been shipping white buds and are working hard to fulfill the remaining orders, but catching up production to meet demand is moving slower than anticipated. We know you are eagerly awaiting your order, and we appreciate your continued patience and support. We’ll have an update on the shipping timeline for remaining white Here Buds next week. However, in the meantime, if you don’t want to wait, we are more than happy to switch your order to black and get a pair of Here Buds out to you as soon as possible. If you want to make the switch, just complete this short form so we can process the change and ship out your order. And if you have any questions, please send an email to [email protected].
Here Pioneers: We recently caught up with one of our earliest customers, Ben, a Music Production and Engineering student at the Berklee College of Music in Boston. He shared his thoughts about Here One and how he is using it. Because he’s always on-the-go, he loves how portable the Here Buds are. “They fit well and are nice and light. I’m most impressed at how easy it is to take them around with me. You just can’t do that with studio style headphones. I’m bringing them to class, down the street to the park, and when I go out to grab food. The portability has been great for me.” He’s eagerly looking forward to trying them out in a studio session.
We love these stories, and we’ll be sharing more of them in detail through our newsletters and Facebook page, so keep them coming as we finish fulfilling all pre-orders.
We can’t wait for you to experience Here One.